National Dry Cleaners

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Privacy Policy

Privacy Policy – National Dry Cleaners

At National Dry Cleaners, your trust is our top priority. We understand that when you hand over your garments, you are also sharing personal information with us. This Privacy Policy explains how we handle, store, and protect your information in connection with our dry cleaning, laundry, alteration, and related services.

1. Information We Collect

When you use our services, we may collect:

  • Contact Details: Name, phone number, email address, and home/delivery address.

  • Service Details: Information about garments or items you provide (type of fabric, special care instructions, alterations requested, etc.).

  • Payment Information: Processed securely via third-party payment providers (we do not store your card details).

  • Order Records: Transaction history, receipts, and service preferences.

2. How We Use Your Information

We use the information you provide to:

  • Process and complete your cleaning, alteration, and delivery orders.

  • Identify and tag your garments for proper care and tracking.

  • Contact you regarding order updates, pick-up or delivery schedules.

  • Maintain service history to ensure consistent and personalized care.

  • Send special offers or promotions (only if you consent).

3. Sharing of Information

We treat your data with strict confidentiality. We only share your information:

  • With trusted service partners such as delivery companies and payment processors, solely for completing your order.

  • If required by law, to comply with legal or regulatory obligations.

We do not sell or trade your information with third parties.

4. Garment Information & Privacy

  • Any notes regarding stains, fabric conditions, or repair instructions are used only for the purpose of servicing your items.

  • We maintain secure records of your orders for quality control and service consistency.

  • Photographs of garments (if taken for processing or damage assessment) are stored securely and never shared without consent.

5. Data Retention & Security

  • Personal and service information is retained only as long as needed to provide our services or as required by law.

  • We implement physical, digital, and procedural safeguards to prevent unauthorized access, misuse, or disclosure of your information.

6. Your Rights

You may:

  • Request a copy of the information we hold about you.

  • Ask us to correct inaccurate details.

  • Request deletion of your personal information (except where legally required to retain it).

  • Opt out of marketing messages at any time.

7. Cookies & Website Data

If you use our website, cookies or analytics tools may collect technical data (such as IP address, browser type, and browsing behavior) to improve website functionality and customer experience.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated version will always be available on our website with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

National Dry Cleaners
📍 [3 Marvin Ave, Oakville, ON L6H 0Z6]
📞 [(212) 555-1234]

📧 [info@nationaldrycleaners.com]